Support
Use this page for bug reports, account issues, and general inquiries.
Last updated: March 16, 2026
How to contact us
You can contact us by email or through the in-app support form.
Contact by email
support@vayss.com
Sharing screenshots and exact steps helps us resolve issues faster.
If you are signed in, you can send categorized support requests.
Response time
We usually reply within 3 business days. It may take longer during peak periods.
Please include these for bug reports
- Date/time when the issue occurred
- Device model and OS version
- App version
- Reproduction steps
- Error message (if shown)
FAQ
Q. I cannot sign in
A. Try signing in again with the same provider. If it still fails, contact support with details.
Q. I do not receive notifications
A. Check both device notification permissions and in-app notification settings.
Q. I want to delete my account
A. You can request deletion in account settings. If unavailable, contact support directly.